Privacy Policy

A LEGAL DISCLAIMER

Thank you for visiting Heat Pump Programs Canada. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website.

Information We Collect

We only collect personal information that is voluntarily provided by you. This may include:

Name and email address (e.g., when you contact us or sign up for a newsletter)
Contact Information

We do not knowingly collect personal information from children under the age of 13.

How We Use Your Information

We use your information only for the purposes for which it was provided, including to:

Respond to inquiries or messages you send us
Connect you to qualified partners if you requested it
Improve our website and user experience

We will never sell or rent your personal information to third parties.

Sharing of Information

We do not share your personal information with third parties, except:

When required by law (e.g., in response to a legal request)
With trusted service providers who help us operate the website or conduct our nonprofit work, and only as necessary for them to perform their services

PRIVACY POLICY — THE BASICS

Cookies and Analytics

Our website may use cookies or similar technologies to improve your browsing experience and to analyze site traffic. You can modify your browser settings to disable cookies, though some features of our site may not function properly as a result.

We may use third-party services such as Google Analytics to help us understand website usage trends.

Data Security

We take reasonable measures to protect your personal information, including the use of secure servers and encryption for any sensitive data (e.g., contact information). However, no method of transmission over the internet is 100% secure.

Links to Other Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of those sites.

Your Rights and Updates

Your Rights

You may contact us at any time to:

Access, correct, or delete your personal information
Unsubscribe from communications
Ask questions about our privacy practices

To do so, please email us at: info@heatpumpprogramscanada.ca

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions about this policy or how your data is handled, please contact us at:

info@heatpumpprogramscanada.ca